Shipping policy

Good Trouble Shipping Policy

Welcome to Good Trouble! We’re excited to get your order to you. Please review our shipping policy for details on processing, delivery, and more:

1. Order Processing

  • Processing Time: Orders are typically processed within [7-10 business days] of receipt. Processing times may vary during peak seasons or due to unforeseen circumstances.
  • Order Confirmation: Once your order is processed, you will receive a confirmation email with tracking information.

2. Shipping Methods and Rates

  • Domestic Shipping: We offer [standard, expedited, and express] shipping options within [your country]. Shipping rates are calculated based on the weight of your order and delivery location.
  • International Shipping: We ship to select international destinations. International shipping rates and delivery times vary by country and will be calculated at checkout.
  • Shipping Costs: Shipping costs are calculated at checkout based on the shipping method and destination.

3. Delivery Times

  • Domestic Orders: Estimated delivery times are 7 to 10 business days depending on the shipping method selected.
  • International Orders: Delivery times vary based on the destination and may take 2 to 3 weeks. Please note that customs processing may cause delays.

4. Shipping Delays

  • Possible Delays: While we strive to deliver your order promptly, delays may occur due to high order volume, weather conditions, or other factors. We appreciate your patience and understanding.
  • Tracking: Once your order has shipped, you can track its progress using the tracking number provided in your confirmation email.

5. Shipping Address

  • Address Accuracy: Please ensure that your shipping address is correct and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
  • Address Changes: If you need to change your shipping address after placing an order, please contact us at [contact email/phone number] as soon as possible. Address changes cannot be guaranteed once an order is in processing.

6. Lost or Stolen Packages

  • Responsibility: Good Trouble is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package is missing, please contact the carrier directly or file a claim with them.

7. Returns and Exchanges

  • Return Shipping: If you need to return or exchange an item, please refer to our [Returns and Exchanges Policy] for detailed instructions and return shipping information.

8. Customer Service

  • Contact Us: For any questions or concerns regarding shipping, please reach out to us. Our customer service team is here to help!

Thank you for choosing Good Trouble. We appreciate your business and look forward to serving you!